Global Institutional Trading Associate

2 weeks ago


London, Greater London, United Kingdom Interactive Brokers Full time

Company Overview

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We are a leading global online financial services company, dedicated to providing exceptional support to our institutional clients.

Our team is committed to delivering outstanding service, expertise, and technology solutions that meet the evolving needs of the financial markets.

We are seeking an experienced professional to join our London office as an Institutional Client Services Associate.

This role will be responsible for acting as the primary point of contact for client queries related to multiple trading platforms, trade execution, and relationship management.

You will work closely with our internal teams to resolve high-level issues, communicate effectively with clients, and provide exceptional customer service.

The ideal candidate will have strong knowledge of listed Equities, Options, Futures, and FX, as well as analytical problem-solving skills and experience in international settlements or clearing operations.

To be successful in this role, you will need:

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  • Strong technical skills and ability to learn new systems quickly
  • Analytical problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bachelor's degree in a relevant field, such as Finance, Business Administration, or Computer Science
  • At least 1-2 years of experience in a client-facing role at a global financial institution

We offer a competitive salary of £50,000 - £70,000 per annum, commensurate with experience, as well as a range of benefits including:

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  • Career development opportunities
  • Performance-based discretionary cash bonus scheme
  • Discretionary stock grant
  • Group Life Assurance cover
  • Group Income Protection
  • Occupation pension scheme based on Gross earnings
  • Hybrid working model
  • Above statutory annual leave, increasing with service
  • Daily company-paid lunch and healthy snack options throughout the day (when working from the office)
  • Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan (including dependants)*
  • Corporate events
  • Travel season ticket loans
  • Cycle to work scheme

We are an Equal Opportunity Employer committed to promoting diversity and inclusion in the workplace.

We value your passion for technology and financial markets and are excited about the opportunity to welcome you to our team.



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