Customer Support Liaison

2 weeks ago


Cowley, United Kingdom Home Group Limited Full time
Job Title: Customer Support Liaison

About the Role:
We are seeking a highly motivated and experienced individual to join our team as a Customer Support Liaison. This is an exciting opportunity to work with customers who require support with complex mental health needs and help them live more independently.

Key Responsibilities:
* Creating personalized support plans with customers and coordinating Support Workers
* Assisting customers with daily living activities such as meals, shopping, and budgeting
* Conducting risk assessments, support planning, and regular reviews

Requirements:
* Passionate about supporting customers to live their best life
* Experience in creating support plans and collaborating with colleagues
* Ability to work independently and remain calm under pressure

What We Offer:
* Competitive salary of £24,664 per annum (£12.61 per hour)
* Great benefits package including 34 days leave (increasing to 39) and option to buy 5 more
* Enhanced DBS check provided
* Opportunity to grow your career with our company

Why Choose Us?
* We value our colleagues and provide a supportive work environment
* We offer excellent training and development opportunities
* We believe in providing high-quality services to our customers

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