Customer Support Coordinator

6 months ago


Cowley, United Kingdom The Recruitment Group Full time

Our client based in a rural location just outside of Oxford requires a Customer Support Coordinator to join their established team to support the scheduling and booking customer appointments.

As the Customer Support Coordinator you will:

- Receive calls from Customers and book appointments
- Escalate any issues to ensure a solution is reached quickly
- Record appointments on the system and follow up with customers
- Creating letters to send to clients

The ideal Customer Support Coordinator will have an excellent telephone manner together with the ability to plan and co-ordinate a busy diary of appointments.

Benefits include:

- 23 days holiday + bank holidays
- Company social events
- On-site parking
- Health & wellbeing programme
- Company events
- Store discount

This is a full-time office based role and due to rural location, transport will be required.

**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.**

**We wish you the best of luck in your job search**

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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