Care Navigator

6 months ago


Cowley, United Kingdom Oxford Health NHS Foundation Trust Full time

Are you looking for a brand new role, in a newly developed team?

We are looking to recruit two Care Navigators to the newly developed Autism and Learning Disabilities Liaison Team within CAMHS Oxfordshire.

We are looking for a dynamic, innovative professional who will work collaboratively with key multi-agency partners, children/young people (CYP) and their families.

This role will be particularly attractive to you if you enjoy working collaboratively with other agencies to make sure we ‘get it right’ for children, young people and their families.

As a Care Navigator, you will work with children and young people with complex needs (up to the age of 18), their families and carers to make sure families are fully involved in their plans, feel listened to and informed, plans are personalised, and they have the support they need at the right time, in a coordinated way.

Keyworking should help families experience a reduction in stress and uncertainty and an increase in stability. They will work in the most challenging circumstances with children and young people with very complex needs and where there is the highest level of risk.

The Care Navigator will utilise the Dynamic Support Register (DSR) and work closely within the Care Education and Treatment Review (CETR) process to identify the CYP most at-risk of admission to a mental health hospital. They will have oversight of their holistic programme of multi-disciplinary care and will proactively support the CYP to navigate, troubleshoot, challenge contentious issues and respond to escalating needs through their range of interventions and pathways.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
- This role involves a high level of organisation and planning in partnership with multi agency partners and families. This will include having an influential voice in the planning, formulation and adjustment of complex care programmes agreed at CETR meetings (care education and treatment review). This will impact how services work together to support CYP who are at the highest risk of admission to a mental health hospital.
- Make crucial judgements that will influence how services support CYP who are at crisis stage and, therefore mitigation against risk of sexual and physical abuse, complex family issues, self-harm and suicide risk is an important consideration. This requires the ability to make good decisions quickly by using complex analysis, challenging contentious issues and selecting best options to reduce
- Appropriately manage and report safeguarding concerns and collaboratively work with Social Care and other multi-agencies to manage safety risks and keep CYP
- Work with health, education, social care and the third sector by providing and receiving complex, sensitive information and breakdown barriers to understanding in order to achieve a set of key outcomes based on what matters to the
- Work in partnership with the Thames Valley Provider Collaborative and Local Authority colleagues to ensure smooth facilitation of transition into and out of secure settings, and into adult services for young
- Communicate clearly with the CYP and their family to help them understand and navigate the system including how to access legal and medical
- Represent and champion the CYP and their family in discussions around provision of care as required, communicating compassionately with the CYP and their family and confidently influence and motivate a range of professionals involved in their
- Troubleshoot on behalf of the CYP and their family where required to ensure the necessary support is put in place to enable them to stay out of a mental health hospital or be discharged into the community and to promote joined-up, consistent care that meets their needs and rights. This may involve constructively challenging the ‘status quo’,


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