Residential Community Care Coordinator

3 weeks ago


Cowley, United Kingdom Home Group Limited Full time

Job Summary:

Home Group Limited is seeking a skilled and compassionate Housing Concierge to join our team in Exeter. As a key member of our support staff, you will play a vital role in ensuring the well-being and safety of our residents.

In this dynamic and rewarding position, you will be responsible for managing the health and safety of our building, responding to emergencies, and providing emotional support to our residents. Your exceptional communication skills, ability to work independently, and keen eye for detail will enable you to effectively navigate complex situations and provide person-centered care.

As a Housing Concierge, you will form strong relationships with our residents, colleagues, and local community partners. You will be empowered to make decisions that promote the physical and emotional well-being of our residents, ensuring they feel safe, valued, and secure in their temporary homes.

If you are passionate about supporting vulnerable individuals and have a commitment to delivering high-quality care, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

  • Manage the health and safety of the building, including patrolling to check fire doors and ensuring everything is locked and secure
  • Respond to emergencies, such as investigating suspicious activity or raising the alarm when necessary
  • Provide emotional support to residents, listening to their concerns and offering guidance when needed
  • Collaborate with colleagues and local community partners to promote resident well-being and address any issues that may arise

**What We Offer:**

  • A competitive salary of £23,464 per annum (£12 per hour)
  • A comprehensive benefits package, including a health cash plan saving you up to £1,140 per annum
  • 34 days annual leave (including bank holidays) increasing to 39, plus the option to buy additional days off
  • The opportunity to work with a dedicated and supportive team, committed to delivering excellent care and services
  • Ongoing training and development opportunities to enhance your skills and knowledge

**Requirements:**

  • Calm under pressure with great communication skills
  • Ability to work independently, using your initiative to respond to emergency situations
  • Keen eye for detail, ensuring the health and safety of the building and its occupants
  • Commitment to delivering person-centered care, prioritizing the needs and well-being of our residents

**About Us:**

Home Group Limited is a leading provider of housing and support services, dedicated to helping people overcome challenges and achieve their goals. Our team is passionate about delivering high-quality care and services, working collaboratively with our residents, colleagues, and local community partners to create positive change in people's lives.



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