Customer Service Ambassador for DCK Group in York

1 month ago


York, York City, United Kingdom DCK Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant in York. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining visual merchandising standards, and contributing to sales growth.

Job Description

In this role, you will work alongside our Team Leader to deliver excellent customer experiences, maintain store appearance, and achieve sales targets. Your responsibilities will include:

  • Maintaining high levels of customer satisfaction through effective communication and product knowledge.
  • Merchandising products to visual merchandising guidelines, ensuring a visually appealing store environment.
  • Processing deliveries, maintaining stock levels, and replenishing shelves as required.
  • Setting up promotional activities and ensuring accurate display of products.
  • Working closely with host management teams to build strong relationships and identify opportunities to drive sales growth.
Requirements

To succeed in this role, you will need:

  • Prior experience in a customer-facing setting, preferably in the fashion industry.
  • Sales or retail sales experience is desirable.
  • Access to an Apple or Android smartphone with the latest operating systems.
About You

You will be a motivated and flexible individual who is able to work effectively in a fast-paced retail environment. You should have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.

Benefits

This role offers a competitive hourly rate of £11.64 per hour, along with a range of benefits including:

  • Free jewellery allowance – from £25-£55 per month.
  • Flexible working hours – you work the hours that suit you best.
  • No weekend working.

We are committed to providing ongoing support and training to help you succeed in your role. If you are looking for a challenging and rewarding opportunity, we encourage you to apply.



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