Customer Experience Coordinator
18 hours ago
We are seeking a skilled and enthusiastic individual to join our Front of House team in a full-time or part-time capacity.
- Deliver exceptional customer service by greeting customers warmly and responding to their needs.
- Co-ordinate event logistics, ensuring seamless execution of driver sign-ins and uniform distribution.
- Identify opportunities to upsell and cross-sell Race events and merchandise.
- Manage multiple channels of communication, prioritizing tasks and resolving issues efficiently.
- Contribute to maintaining a clean and organized workspace, adhering to health and safety guidelines.
- Support the Venue Management team with administrative tasks and projects.
- The successful candidate will possess strong interpersonal and problem-solving skills.
- They will demonstrate adaptability and resilience in a fast-paced environment.
- Excellent verbal and written communication skills are essential.
- A passion for delivering exceptional customer experiences is vital.
- Flexibility to work varied shifts, including evenings and weekends, is required.
Employment Details:
A competitive salary of £25,000 per annum will be offered, along with a comprehensive benefits package.
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Customer Experience Coordinator
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