Transport Operations Coordinator
3 weeks ago
Job Overview
The Transport Operations Coordinator will play a key role in supporting the day-to-day operations of the Depot, ensuring the successful allocation of vehicles to deliver best-in-class service delivery.
This role will also be responsible for maintaining all Health and Safety standards, ensuring environmental and O Licence compliance, and contributing to continuous improvement projects.
The ideal candidate will be a well-organised individual with a personable disposition, possessing admin and call handling experience.
Key Responsibilities
- Call handling and liaison with customers and internal teams
- Daily debrief of Biffa drivers, assisting with work confirmation and issue resolution
- Liaising with customer service departments and resolving issues
- Order processing, report running, and administrative tasks
Requirements
- Strong knowledge of the local area
- Exceptional communication skills
- Ability to plan, organise, and prioritise effectively
- Experience working in a time-critical environment
- Computer literacy and proficiency in Microsoft Office Suite
About Biffa
Biffa is a leading waste management company, committed to providing sustainable solutions and improving the lives of millions. With a team of 11,000+ people, we strive to deliver exceptional service and make a positive impact on the environment.
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