Aviation Customer Support Specialist
1 month ago
About Corenet Tech LTD, we're passionate about delivering exceptional customer experiences. As a Customer Support Executive, you'll play a vital role in ensuring our customers receive the highest level of service and support.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
- Product Knowledge: Maintain a deep understanding of our products and services to provide accurate information and support to customers.
- Documentation: Accurately document customer interactions, issues, and resolutions in our customer support system.
- Feedback Management: Collect and report customer feedback to help improve our products and services.
- Team Collaboration: Work closely with other departments, such as sales and technical support, to ensure seamless customer experiences.
- Process Improvement: Suggest improvements to customer support processes and contribute to enhancing the overall customer experience.
- Customer Focus: A genuine desire to help customers and a commitment to providing exceptional service.
- Technical Proficiency: Comfort with using customer support software, email platforms, and other digital tools.
- Relevant Experience: Previous experience in customer support, customer service, or a similar role is preferred.
What We Offer:
- Supportive Environment: Work in a team that values collaboration and support.
- Growth Opportunities: We offer opportunities for career development and professional growth.
- Competitive Compensation: We offer a competitive salary and benefits package that reflects your experience and skills.
-
Customer Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Microlise Full timeWe are seeking a skilled Customer Support Specialist to join our team at Microlise. As a champion of customer support, you will be responsible for providing exceptional service to our customers, ensuring they receive a first-class experience when dealing with customer enquiries and technical support.Key Responsibilities:Deal with customer enquiries...
-
Technical Customer Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom MSX International Full timeMSX International is a leading provider of industry-leading expertise in mobility.We are currently seeking a Technical Customer Support Specialist to join our team.Job Summary:The Technical Customer Support Specialist will be responsible for providing technical support to customers via multiple channels, including chat and social media.Key...
-
Professional Customer Support Specialist
1 month ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000As a Professional Customer Support Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to handle customer inquiries, provide product information, and resolve issues efficiently.Key Responsibilities:Handle customer calls, emails, and chat queries.Provide accurate...
-
Technical Customer Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom OSR Enterprises AG Full timeRole OverviewWe are seeking a skilled Technical Customer Support Specialist to join our team at OSR Enterprises AG. The ideal candidate will have a strong technical background and excellent customer-facing skills.Key ResponsibilitiesProvide technical support to customers via various channelsCollaborate with cross-functional teams to resolve customer...
-
Senior Customer Support Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Hamlin Knight Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Customer Support Specialist to join our team at Hamlin Knight. The successful candidate will be responsible for providing end-to-end support to all customers with warranty claims and owning the warranty process from start to finish.Key ResponsibilitiesProactively query and liaise with...
-
Customer Support Specialist
4 days ago
Coventry, Coventry, United Kingdom Stark Danmark AS Full timeWe are seeking a talented Customer Support Specialist to join our team at Stark Danmark A/S. This role will be based in the Coventry area and will require strong communication skills, attention to detail, and the ability to work independently.About the RoleThe ideal candidate will have experience in a customer-facing environment and possess intermediate...
-
Energy Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeAbout the RoleWe're looking for a talented German-speaking Energy Specialist to join our EuroHub operations team. As a key member of our team, you'll be responsible for delivering exceptional customer service to our customers in the UK and Europe.Key ResponsibilitiesProvide timely and effective support to customers via phone and emailTake ownership of...
-
Customer Support Specialist
2 months ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Coventry, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customs & Excise Specialist
4 days ago
Coventry, Coventry, United Kingdom Sainsbury's Full timeCustoms & Excise Specialist RoleWe are seeking a highly motivated and detail-oriented Customs & Excise Specialist to join our team at Sainsbury's.Key Responsibilities:Providing accurate and timely completion of HMRC Customs & Excise declarations.Conducting compliance checks on HMRC declarations to ensure legal compliance.Creating monthly worksheets to track...
-
Customs & Excise Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Sainsbury's Full timeCustoms & Excise Specialist RoleWe are seeking a highly motivated and detail-oriented Customs & Excise Specialist to join our team at Sainsbury's. As a key member of our compliance team, you will be responsible for ensuring the completion of HMRC Customs & Excise declarations and maintaining legal compliance with HMRC Customs & Excise regulations.Key...
-
Customer Support Specialist
4 days ago
Coventry, Coventry, United Kingdom Hamlin Knight Full timeAs a Customer Support Specialist at Hamlin Knight, you will play a crucial role in delivering exceptional customer experience by providing end-to-end support for warranty claims. Your responsibilities will include liaising with stakeholders to resolve issues and claims outside of normal returns behaviours, reviewing and improving the warranty process to...
-
Technical Specialist
4 weeks ago
Coventry, Coventry, United Kingdom ePropelled Full timeJob Title: Technical Writer Company Overview ePropelled is a leader in innovative electric propulsion systems and related components for unmanned aerial vehicles (UAVs) and drones. We develop compact, lightweight, and energy-efficient solutions that power drones across various industries, from military applications to commercial and industrial sectors. Job...
-
Customer Service Specialist
2 weeks ago
Coventry, Coventry, United Kingdom Fastenal Europe, Ltd. Full timeAbout the Role:We are seeking a highly motivated Customer Service Specialist to join our team at Fastenal Europe, Ltd. This exciting opportunity will see you working in a fast-paced warehouse environment, providing exceptional customer service and support to our clients.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and...
-
Customs and Excise Specialist
4 weeks ago
Coventry, Coventry, United Kingdom Sainsbury's Supermarkets Ltd Full timeWe are seeking a highly motivated and detail-oriented Customs and Excise Specialist to join our team at Sainsbury's Supermarkets Ltd. As a key member of our finance and business development team, you will be responsible for providing expert advice and support on Customs and Excise regulations and procedures.Key Responsibilities:Providing guidance on HMRC...
-
IT Support Specialist
4 weeks ago
Coventry, Coventry, United Kingdom MacFarlane Group Full timeJob Title: IT Support SpecialistAbout the RoleWe are seeking an IT Support Specialist to join our team at Macfarlane Group. As an IT Support Specialist, you will be responsible for providing technical support to users across 18 UK sites.Key ResponsibilitiesProviding 1st/2nd line technical support in line with business-driven SLAsMaintaining and reviewing the...
-
Employment Support Specialist
3 days ago
Coventry, Coventry, United Kingdom Serco Full time**About the Role:**We are seeking an Employment Support Specialist to join our team in Birmingham City Centre. This is a fantastic opportunity to make a real difference in people's lives by providing tailored support to customers, helping them achieve their goals and secure sustainable employment.As an Employment Support Specialist, you will work closely...
-
Customer Experience Specialist
1 month ago
Coventry, Coventry, United Kingdom Caresoft Global Limited Full timeJob SummaryWe are seeking a skilled Customer Experience Specialist to join our team at Caresoft Global Limited. As a key member of our client experience team, you will be responsible for delivering exceptional customer service and resolving client complaints in a timely and professional manner.Key ResponsibilitiesRespond to client enquiries and complaints in...
-
Customer Experience Specialist
4 days ago
Coventry, Coventry, United Kingdom Octopus Energy Full timeRole Overview: We're seeking a highly skilled and multilingual Energy Specialist to join our dynamic EuroHub operations team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complex issues, and delivering end-to-end customer experiences.Key Responsibilities:* Provide timely and effective solutions to...
-
Software Support Specialist
1 month ago
Coventry, Coventry, United Kingdom Ascent People Careers Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our team at Ascent People Careers. The ideal candidate will have experience in application software support and customer support roles, with a strong understanding of SQL Server, T-SQL, and database management.Key Responsibilities:Provide timely and effective support to...
-
Client Support Specialist
1 month ago
Coventry, Coventry, United Kingdom beBee Professionals Full time £22,000 - £28,000Our company is looking for a Client Support Specialist to provide top-notch support to our clients. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous...