Technical Customer Support Specialist

4 weeks ago


Coventry, Coventry, United Kingdom OSR Enterprises AG Full time

Role Overview

We are seeking a skilled Technical Customer Support Specialist to join our team at OSR Enterprises AG. The ideal candidate will have a strong technical background and excellent customer-facing skills.

Key Responsibilities

  • Provide technical support to customers via various channels
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain technical documentation
  • Stay up-to-date with industry trends and technologies

Requirements

  • Bachelor's degree in Computer Science or a related field
  • 3+ years of experience in a customer-facing technical role
  • Proficiency in C/C++, Java, or similar programming languages
  • Knowledge of Linux and scripting languages
  • Excellent communication and interpersonal skills
  • Ability to travel internationally (up to 30% of the time)
  • Fluency in English

Desirable Skills

  • Knowledge of the Automotive industry and experience
  • Multi-disciplinary product experience
  • Scripting and/or NoSQL DB knowledge
  • Knowledge of RTOS (QNX, Integrity, etc.)
  • Proficiency in speaking/writing in additional languages

Working at OSR Enterprises AG

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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