Customer Service Manager

5 days ago


Camberley, Surrey, United Kingdom Sainsbury's Full time

About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer and Trading Manager. As a key member of our store management team, you will be responsible for ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities

  • Manage the day-to-day operations of the store, including staff management, inventory control, and customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the store manager to achieve sales targets and improve store performance.
  • Lead and motivate a team of colleagues to deliver excellent customer service and achieve business objectives.
  • Monitor and control store expenses, including labor costs, inventory, and supplies.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Access to a range of employee benefits, including a discount card, free food and hot drinks, and a pension scheme.

About Us

Sainsbury's is a leading UK retailer, committed to providing excellent customer service and delivering high-quality products to our customers. We are proud of our heritage and our commitment to making a positive impact on the communities we serve.



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