Customer Service Manager
5 days ago
About the Role
We are seeking a highly motivated and organized individual to join our team as a Customer and Trading Manager. As a key member of our store management team, you will be responsible for ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities
- Manage the day-to-day operations of the store, including staff management, inventory control, and customer service.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Work closely with the store manager to achieve sales targets and improve store performance.
- Lead and motivate a team of colleagues to deliver excellent customer service and achieve business objectives.
- Monitor and control store expenses, including labor costs, inventory, and supplies.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Access to a range of employee benefits, including a discount card, free food and hot drinks, and a pension scheme.
About Us
Sainsbury's is a leading UK retailer, committed to providing excellent customer service and delivering high-quality products to our customers. We are proud of our heritage and our commitment to making a positive impact on the communities we serve.
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