Customer Service Representative

3 weeks ago


Camberley, Surrey, United Kingdom Compass Group UK & Ireland Full time
Position Overview:
We are seeking a dedicated Customer Service Representative who will serve as the face of our organization, providing outstanding service in the Defence sector on a full-time basis, contracted to 35 hours per week. You will be part of a team that takes pride in their work, their products, and, most importantly, in their colleagues.

Your Role:
As a Customer Service Representative, you will be an integral part of a passionate and friendly team operating in a dynamic environment. You will have numerous opportunities for advancement within a company that values its employees, embraces diversity, and recognizes those who excel in their roles.

Key Responsibilities:
  • Assist customers, ensuring they enjoy a smooth and personalized experience
  • Demonstrate knowledge of our services and provide customers with engaging and natural assistance
  • Uphold the brand image of Defence through positive representation
  • Manage cash transactions and operate the cash register efficiently
  • Adhere to Health and Safety standards
Ideal Candidate Profile:
  • Passionate about delivering exceptional service, welcoming customers with a friendly demeanor
  • Proactive in making decisions that benefit our customers
  • Strong team player with excellent communication abilities
  • Aim for success in your role
  • Ability to perform well under pressure
  • Exhibit punctuality and reliability
Compass Group UK&I, through its sector ESS, provides services to Defence, Government, and Energy sectors. We support various military establishments and secure environments, ensuring that our teams are composed of individuals who are committed to delivering top-notch customer service at every level.

Diversity and Inclusion:
Compass Group UK&I is committed to fostering an inclusive workplace where everyone can express their true selves and have equal opportunities for career advancement. We strive to cultivate a culture that respects and celebrates diverse talents, beliefs, backgrounds, and abilities, allowing our colleagues to feel valued and reach their full potential.

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