Customer Service Ambassador
5 days ago
We are seeking a skilled Customer Service Representative to join our team at HSBC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective resolution to customer inquiries and issues
- Offer product and service information to customers, ensuring they are fully informed and empowered to make informed decisions
- Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer experience
- Stay up-to-date with product and service offerings, ensuring accurate and informed responses to customer queries
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Knowledge of HSBC products and services
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
HSBC is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful workplace culture.
ZIPC1_UKTJ
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