Customer Service Ambassador
2 months ago
About the Role
We are seeking a skilled Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.
Key Responsibilities
- Provide outstanding customer service through various channels, including phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with internal teams to ensure seamless customer experiences.
- Stay up-to-date on product knowledge and services to effectively address customer queries.
What You'll Bring
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Knowledge of HSBC products and services is a plus.
What We Offer
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
APCT1_UKTJ
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