Customer Service Ambassador

2 months ago


Newtown, Powys, United Kingdom HSBC Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.

Key Responsibilities

  • Provide outstanding customer service through various channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Stay up-to-date on product knowledge and services to effectively address customer queries.

What You'll Bring

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of HSBC products and services is a plus.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

APCT1_UKTJ



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