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Customer Service Representative
1 month ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Newtown Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride.
- Build rapport with customers, ensuring they have a great shopping experience.
- Take the initiative to make decisions that are right for our customers.
- Work collaboratively with colleagues to create a positive and inclusive team environment.
- Be responsible for handling products with care to maintain quality and ensure they reach customers in the best condition.
What We Offer
- A competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
- A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.
- A range of benefits, including holiday pay, flexible working, and access to free wellbeing services.
- Uniform provided and policies to support you for all of life's moments, big and small.
Requirements
- A passion for delivering great service and building relationships with customers.
- The ability to work well within a team and communicate openly with others.
- A commitment to maintaining high standards of quality and customer satisfaction.
What's Next
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please apply today to join our team and contribute to the success of our store.
