Customer Service Representative

3 weeks ago


Newtown, Powys, United Kingdom HSBC Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at HSBC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their transactional or service requests, and answering product queries.

Key Responsibilities:

  • Provide outstanding customer service, ensuring that customers receive a positive experience
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Answer product queries and provide information on HSBC self-service devices
  • Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of HSBC products and services

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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