Customer Service Ambassador

3 days ago

Newtown, Powys, United Kingdom HSBC Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at HSBC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Offer product and service information to customers, ensuring they are well-informed and empowered to make informed decisions
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience
  • Stay up-to-date with product and service offerings, ensuring accurate and informed responses to customer queries

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Knowledge of HSBC products and services

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

HSBC is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity and promotes equality of opportunity.

ZIPC1_UKTJ

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