HR Service Delivery Manager

7 days ago


Glasgow, Glasgow City, United Kingdom G2V Recruitment Group Full time
Job Overview
Are you a seasoned HR professional looking to take on a challenging role? We are seeking an HR Operations Manager to join our team at G2V Recruitment Group. As an HR Operations Manager, you will be responsible for managing the day-to-day HR operations, providing support to employees and managers, and contributing to the development of HR policies and procedures.

About You
We are looking for someone with a proven track record in HR operations, preferably with experience in a similar role or as a HR Advisor. You should have excellent communication and interpersonal skills, be able to work independently and as part of a team, and possess a strong analytical mind. Your attention to detail and ability to maintain confidentiality is also essential.

Key Responsibilities
* Lead the team to ensure delivery of an excellent and accurate HR operations service
* Act as a role model for the HR team, coaching and developing team members to ensure high performance and potential
* Facilitate the development of operating procedures and service standards, ensuring constantly monitored to ensure high quality and consistent HR service delivery
* Develop and implement new company policies
* Set objectives for the HR team and track progress
* Manage and oversee the onboarding and offboarding process
* Managing the administration of reward changes including promotions, salary reviews, bonuses, and other incentives
* Work with Head of HR on delivery of key projects
* Oversee Health and Safety Activity is compliant with legislation
* Own and develop HR reporting and analytics
* Oversee all ER activity supporting and guiding HR Advisors with Best Practice

Requirements
* Proven track record as a HR Operations Manager or equivalent role
* Experience of operating in a busy, broad and diverse role, with a mix of team management and delivering hands on administration and advice
* Previous experience of people management is essential
* Subject matter expert for the HR team and line managers on HR Policies and employee relations
* The successful candidate will be experienced in providing expert advice and coaching on ER issues to people managers

What We Offer
* Competitive salary: £55,000 - £65,000 per annum
* Opportunity to work in a dynamic and growing recruitment agency
* Collaborative and supportive team environment

How to Apply
If you are a motivated and experienced HR professional looking for a new challenge, please submit your application.

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