Residential Service Coordinator Expert
3 days ago
Residential Service Coordinator Expert
Job Description:
We are seeking a Residential Service Coordinator Expert to join our team in Ashford Borough Council. As a key member of our housing team, you will be responsible for coordinating residential services, ensuring that our tenants and residents receive the best possible support.
About the Role:
This is an exciting opportunity to work in a dynamic and fast-paced environment, where no two days are the same. As a Residential Service Coordinator Expert, you will be responsible for:
- Coordinating residential services, including property maintenance, repairs, and refurbishment.
- Managing rent arrears and addressing anti-social behaviour (ASB) in partnership with tenants and residents.
- Supporting tenants in meeting their tenancy obligations, taking enforcement action when necessary.
- Promoting community cohesion and engagement through active collaboration with tenants and residents.
- Managing void properties efficiently, minimizing turnaround times and ensuring compliance with tenancy agreements.
Requirements:
- Experience in housing management, including rent arrears collection and estate management.
- A strong understanding of housing-related legislation, ASB management, and welfare benefits.
- Excellent communication skills to build effective relationships with tenants and stakeholders.
Benefits:
Ashford Borough Council offers a competitive salary and a range of benefits, including opportunities for career development and progression.
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