Residential Service Coordinator Expert

3 days ago


Ashford, United Kingdom Service Care Solutions Full time

Residential Service Coordinator Expert

Job Description:

We are seeking a Residential Service Coordinator Expert to join our team in Ashford Borough Council. As a key member of our housing team, you will be responsible for coordinating residential services, ensuring that our tenants and residents receive the best possible support.

About the Role:

This is an exciting opportunity to work in a dynamic and fast-paced environment, where no two days are the same. As a Residential Service Coordinator Expert, you will be responsible for:

  • Coordinating residential services, including property maintenance, repairs, and refurbishment.
  • Managing rent arrears and addressing anti-social behaviour (ASB) in partnership with tenants and residents.
  • Supporting tenants in meeting their tenancy obligations, taking enforcement action when necessary.
  • Promoting community cohesion and engagement through active collaboration with tenants and residents.
  • Managing void properties efficiently, minimizing turnaround times and ensuring compliance with tenancy agreements.

Requirements:

  • Experience in housing management, including rent arrears collection and estate management.
  • A strong understanding of housing-related legislation, ASB management, and welfare benefits.
  • Excellent communication skills to build effective relationships with tenants and stakeholders.

Benefits:

Ashford Borough Council offers a competitive salary and a range of benefits, including opportunities for career development and progression.

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