Senior Sales Executive
1 month ago
• Drive new, upgraded, and additional sales revenue growth for DFL Hospitality Sales team.
• Proactively engage with prospective and existing clients over the phone, via email, and face-to-face with a friendly, positive approach.
• Represent the club on home matchdays and at other events in the local community, providing an exceptional customer experience.
• Respond to and convert inbound enquiries with a professional and timely approach, identifying opportunities to upsell and enhance revenue.
• Proactively reach out to potential clients, building strong relationships and recognising sales and upsell opportunities to help maximise revenue.
• Assist with organising match day activities and help set up events to ensure seamless customer experiences.
• Continuously explore new methods of selling and develop a local network to access exclusive events and experiences for clients.
• Efficiently manage customer information using the CRM system, ensuring data is accurate and up to date.
• Collaborate within the team and stay self-motivated to achieve individual targets, representing the club on match days and ensuring customers feel welcomed and valued.
Requirements:
• Strong interest in sales and experience in customer service or sales roles, preferably within a proactive sales environment.
• Exceptional communication skills, both on the phone and face-to-face, and a proactive, self-motivated approach to meeting sales goals.
• Ability to match client needs with the right products using a common-sense approach and skilled in time management.
• Flexibility in hours, as the role will involve some weekend work.
Benefits:
• Access to 2 free match tickets for every home league game.
• Access to staff Health & Wellbeing initiatives (Mental & Physical Health).
• Discounted Southampton Football Club merchandise.
• 25 days' holiday per year excluding bank holidays plus birthday off each year.
• Contributory Pension Scheme.
• Worldwide Travel Insurance for you and your family.
• Learning & Development opportunities - supporting you to develop your potential and achieve in your career.
• Free onsite parking.
• Cycle to Work Scheme.
• Collaborative & inclusive working culture.
*DFL reserves the right to close this vacancy early if a high volume of applicants are received.*
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