Senior Sales Executive

1 month ago


Southampton, Southampton, United Kingdom DFL Full time
Key Responsibilities:

• Drive new, upgraded, and additional sales revenue growth for DFL Hospitality Sales team.

• Proactively engage with prospective and existing clients over the phone, via email, and face-to-face with a friendly, positive approach.

• Represent the club on home matchdays and at other events in the local community, providing an exceptional customer experience.

• Respond to and convert inbound enquiries with a professional and timely approach, identifying opportunities to upsell and enhance revenue.

• Proactively reach out to potential clients, building strong relationships and recognising sales and upsell opportunities to help maximise revenue.

• Assist with organising match day activities and help set up events to ensure seamless customer experiences.

• Continuously explore new methods of selling and develop a local network to access exclusive events and experiences for clients.

• Efficiently manage customer information using the CRM system, ensuring data is accurate and up to date.

• Collaborate within the team and stay self-motivated to achieve individual targets, representing the club on match days and ensuring customers feel welcomed and valued.

Requirements:

• Strong interest in sales and experience in customer service or sales roles, preferably within a proactive sales environment.

• Exceptional communication skills, both on the phone and face-to-face, and a proactive, self-motivated approach to meeting sales goals.

• Ability to match client needs with the right products using a common-sense approach and skilled in time management.

• Flexibility in hours, as the role will involve some weekend work.

Benefits:

• Access to 2 free match tickets for every home league game.

• Access to staff Health & Wellbeing initiatives (Mental & Physical Health).

• Discounted Southampton Football Club merchandise.

• 25 days' holiday per year excluding bank holidays plus birthday off each year.

• Contributory Pension Scheme.

• Worldwide Travel Insurance for you and your family.

• Learning & Development opportunities - supporting you to develop your potential and achieve in your career.

• Free onsite parking.

• Cycle to Work Scheme.

• Collaborative & inclusive working culture.

*DFL reserves the right to close this vacancy early if a high volume of applicants are received.*

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