Customer Success Technical Lead
2 days ago
Redimeer is a Series A start-up seeking a Technical Customer Success Manager to be a founding member of the Customer Success team. This role combines technical expertise with strategic relationship management and commercial awareness.
This is an excellent opportunity to shape the Customer Success function and drive business growth. As a key member of the team, you will work closely with senior customer stakeholders to drive technical adoption, deliver strategic insights, and advocate for product enhancements based on client needs.
The ideal candidate will have a strong background in Customer Success or Account Management within a B2B SaaS environment, with full ownership of renewals. Experience working with senior leaders in Product, Engineering, and Legal to achieve organisational goals is essential.
This role can be based anywhere in the UK, with occasional travel to London expected to join the commercial team. The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.
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Technical Lead for Customer Success
4 weeks ago
London, Greater London, United Kingdom Theta Lake Full timeAbout the Role: We are seeking a seasoned Technical Lead to spearhead our customer success initiatives. This individual will work closely with cross-functional teams to deliver high-quality solutions that meet and exceed client expectations.
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Director of Technical Success Lead
1 month ago
London, Greater London, United Kingdom undisclosed Full timeLead Technical SuccessAs a Director of Technical Success, you will work closely with Development and Security leaders in undisclosed customer organizations to enhance their security programs through the Snyk Cloud Native Application Security Platform. You'll play a critical role in aligning strategic initiatives with undisclosed's broader business goals...
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Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Tryzens Global Full timeJob OverviewWe are seeking a highly skilled Customer Success Lead to join our team at Tryzens Global. In this role, you will be responsible for ensuring the success of our clients by building strong relationships and delivering exceptional service.The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.Key...
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Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Encord Full timeThe Role:">As a Technical Customer Success Manager, you'll work closely with our largest and most complex customers to help them successfully integrate Encord into their innovative AI applications. You'll collaborate with Sales, Growth, and Engineering teams to ensure customer success while consistently meeting or exceeding Gross and Net Revenue Retention...
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Technical Customer Success Professional
17 hours ago
London, Greater London, United Kingdom Redimeer Full time**About Redimeer**We are a Series A start-up, and we're looking for a talented Technical Customer Success Professional to join our team as a founding member of Customer Success. This role combines technical acumen with strategic relationship management and commercial awareness.This is a unique opportunity to play a critical role in shaping the Customer...
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Technical Customer Success Strategist
2 days ago
London, Greater London, United Kingdom Redimeer Full timeAbout the Role:As a Technical Customer Success Manager at Redimeer, you will be responsible for establishing the foundation of Customer Success. You will work closely with senior customer stakeholders to drive technical adoption, deliver strategic insights, and advocate for product enhancements based on client needs. Strong technical acumen and commercial...
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Customer Success Lead, Enterprise
1 day ago
London, Greater London, United Kingdom Vanta Inc. Full timeVanta Inc. is committed to hiring diverse talent and providing an inclusive work environment for all. We are seeking a talented Customer Success Lead, Enterprise to join our team in London. As a key member of our customer success team, you will be responsible for driving the overall success and satisfaction of our customers in achieving robust security and...
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Customer Success Operations Lead
17 hours ago
London, Greater London, United Kingdom Redimeer Full time**Redimeer: A Great Place to Work**We're a Series A start-up, and we're passionate about delivering exceptional results for our customers. As a Customer Success Operations Lead, you'll play a critical role in shaping the future of our Customer Success function.In this role, you'll work closely with senior customer stakeholders, including those from Product,...
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Senior Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Cutover Full timeAbout UsCutover is a cutting-edge technology company that empowers businesses to simplify complexity and streamline work. Our Collaborative Automation SaaS platform connects teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation.We're...
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Customer Success Coordinator
4 weeks ago
London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeAbout the RoleWe are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, and we are seeking a skilled Customer Success Coordinator to join our growing customer-facing team.This role offers a unique opportunity to develop your skills in a fast-paced environment, working closely with clients to understand their needs and provide...
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Enterprise Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom CloudFlare Full timeJob DescriptionAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Your RoleYou will be responsible for leading our Solutions...
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Technical Customer Success Manager
1 day ago
London, Greater London, United Kingdom Limio Full timeBecome Part of Our Dynamic Technical TeamLimio is a dynamic company that's revolutionizing the subscription economy. As an Implementation Engineer, you'll be part of a talented technical team that's dedicated to delivering exceptional results and providing outstanding support to our customers.In this exciting role, you'll work closely with customers to...
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Technical Customer Success Consultant
4 weeks ago
London, Greater London, United Kingdom Timebeat Full timeTechnical Customer Success ConsultantAt Timebeat, we are pushing the boundaries of technology to deliver precise timing solutions that drive performance in industries from finance to telecommunications.This role is perfect for someone who thrives in a scale-up environment, is eager to grow with the company, and has a strong technical foundation in system...
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Customer Success Technical Professional
1 day ago
London, Greater London, United Kingdom SitePoint Pty Full timeJob Title: Cloud PaaS Customer Experience EngineerAbout Us: As a leading provider of cloud-based Platform-as-a-Service (PaaS) solution, we strive to deliver exceptional customer experiences at SitePoint Pty.Job Summary: We are seeking an experienced engineer to join our team, responsible for bridging technical troubleshooting and customer experience. This...
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Technical Customer Success Manager
4 weeks ago
London, Greater London, United Kingdom Crane Venture Partners Full time**About Us**At Encord, we're pushing the boundaries of artificial intelligence. Our biggest challenge today is ensuring the quality of data that fuels AI applications. This crucial step often proves costly and time-consuming for teams, hindering their progress.We're a talented team of 60 computer scientists, physicists, and quants working at the cutting edge...
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Customer Success Lead
4 weeks ago
London, Greater London, United Kingdom Vodori Inc Full timeAbout Vodori IncVodori Inc is a leading SaaS technology company building robust, cloud-based software for life science companies. We have strategic partnerships with industry leaders like IQVIA and a customer base of over 100 diversified life sciences leaders.Job Title: Customer Success ExecutiveWe are seeking a highly skilled and experienced Customer...
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Customer Success and Technical Expertise
4 weeks ago
London, Greater London, United Kingdom Nuix Full timeRequirements and QualificationsTo be successful in this role, you will need:A Bachelor's degree in Computer Science, Engineering, or a related field8+ years of experience in a technical support role for a SaaS productStrong knowledge of web technologies, including HTML, CSS, and JavaScriptFamiliarity with cloud computing concepts and technologiesITIL v4...
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Customer Success Lead
3 weeks ago
London, Greater London, United Kingdom AlphaSense, Inc. Full timeAbout AlphaSense, Inc.Located in London, UK, our Customer Success team plays a crucial role in driving growth and retention initiatives. We're seeking an experienced leader to join our Pre-Sales team as a CUSTOMER SUCCESS LEAD. As a key member of our leadership team, you will be responsible for managing a team of Product Specialists who support Account...
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Customer Success Lead
3 days ago
London, Greater London, United Kingdom Ambis Full timeAmbis seeks an accomplished Sales Account Director to lead our customer success efforts. The salary for this role is $80,000 - $100,000 per annum.Key Responsibilities:This position entails:Developing strategic relationships with key customers;Identifying new business opportunities and driving revenue growth;Delivering exceptional customer experiences through...
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Customer Success Lead
3 days ago
London, Greater London, United Kingdom BrandBastion Full timeAbout the OpportunityWe are looking for a highly skilled Customer Success Lead to join our team in London. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and execute customized social media plans to meet client objectives.Work...