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Receptionist - Hagley Road Retirement Village

2 months ago

Birmingham, Birmingham, United Kingdom ExtraCare Charitable Trust Full time
Receptionist Opportunity at Hagley Road Retirement Village

We are seeking a skilled Receptionist to join our team at Hagley Road Retirement Village, part of the ExtraCare Charitable Trust. As a Receptionist, you will be the first point of contact for visitors and will provide a warm and welcoming experience.

Key Responsibilities:
  • Meet and greet visitors in a friendly and professional manner
  • Provide exceptional customer service via phone and in person
  • Ensure the reception area is tidy and well-maintained
  • Assist with administrative tasks, including typing and photocopying
  • Manage meeting room bookings and maintain accurate records
  • Take comprehensive messages for staff and residents
  • Train and guide residents, volunteers, and others to provide a competent service
Requirements:
  • Proven people skills with excellent customer service and attention to detail
  • Exceptional verbal and written communication skills
  • Excellent organisational skills

We strive to create a workplace that fully reflects society and values diversity. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.