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Administrative Assistant

2 months ago

Ferndown, United Kingdom Office Angels Full time
Job Title: Administrator

We are seeking an enthusiastic and organized individual to join our dynamic finance firm in Dorset as an Administrator.

Job Responsibilities:
  • Provide exceptional customer service by answering external telephone calls and responding to answer machine messages.
  • Process and distribute incoming and outgoing post accurately and efficiently.
  • Offer reception cover in Ferndown, if required.
  • Prepare high-quality proposals for clients, ensuring all terms are included and up to date.
  • Develop a thorough understanding of the workflow throughout the accountancy services division.
  • Maintain a comprehensive knowledge of all software platforms used by the accountancy services.
  • Support new client take-on in accordance with company procedures and comply with anti-money laundering procedures.
  • Call in books and records in line with workflow timescales and maintain a database of records held.
  • Ensure client details are accurately and promptly maintained on IRIS/Karbon/PI database.
  • Monitor and review information on Karbon to ensure consistency across all platforms.
  • Scan and upload client records to the portal efficiently.
  • Liaise with clients to prepare and submit confirmation statements.
  • Provide support to other Administrators within the team.
Requirements:
  • Previous experience in an administrative role, preferably within the finance industry.
  • Excellent communication and interpersonal skills to effectively interact with clients and colleagues.
  • Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in using software platforms utilized by the accountancy services.
  • Attention to detail and accuracy in data entry and record-keeping.
  • Knowledge of anti-money laundering procedures and compliance requirements.
  • Ability to work well in a team and provide support to other team members when necessary.
What You'll Get:
  • 25 days of holiday.
  • The "My work offers" programme.
  • Financial incentives.
  • Free parking.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.