Shop Assistant

7 months ago

Ferndown, United Kingdom Naomi House Children's Hospice (Winchester) Full time

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Assistant to help run our Ferndown shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Assistants to reflect this in their approach to work.

Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature. Although not essential, experience in retail would be ideal and a full driving licence would be useful.

The role is part-time 1 day a week, with some Saturday working. You will also help provide some cover for the Shop Manager’s absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed.

**Key Responsibilities**

Under the guidance and direction of and working with the Shop Manager and Assistant Shop Manager:

- Maximize shop income and achieve agreed sales targets, pricing and stock rotation.
- Ensure that the shop is kept clean and tidy at all times and that stock is well displayed to attract customers and drive-up sales.
- To ensure that any administrative and financial procedures are followed including till reconciliation, daily banking of takings and weekly reporting of sales.
- With the Shop Manager and Assistant Shop Manager, ensure that the shop premises comply with Health & Safety legislation, including fire safety, for staff, volunteers and customers.
- Deliver excellent customer service.

Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters

**Job Types**: Part-time, Permanent

Part-time hours: 1 day a week, with some Saturday working

**Salary**: £12.00 per hour

**To apply**:
If you would like to speak to someone before applying, then please contact Clare Froud, HR Advisor on 01962 763713.

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

**Benefits**:

- Company pension
- Life insurance
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ferndown: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (required)

Work Location: In person

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