German Speaking Customer Service Representative

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Recruitment Direct Full time
Customer Service Advisor - German Language

We are seeking a highly motivated and customer-focused individual to join our team as a German Speaking Customer Service Advisor. This is a fantastic opportunity to work with a dynamic company and contribute to the success of our clients.

About the Role:

As a German Speaking Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients via phone, email, and live chat. You will be the primary point of contact for customers, resolving their queries and concerns in a professional and timely manner.

Key Responsibilities:

  • Provide excellent customer service to clients via multiple communication channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Fluent German language skills (C2 level)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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