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German Speaking Customer Service Representative

2 months ago

Cambridge, Cambridgeshire, United Kingdom Recruitment Direct Full time

German Speaking Customer Service Job Description

**Job Summary**

We are seeking a German speaking customer service advisor to join our team at our client based in Cambridgeshire. As a customer service advisor, you will be responsible for providing support to customers by phone, email, and live chat.

**Key Responsibilities**

* Assist customers with orders and any queries they may have
* Provide excellent customer service and resolve issues in a timely manner
* Work collaboratively with the team to achieve sales and customer satisfaction targets

**Requirements**

* Fluency in German to C2 level
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Willingness to work shifts, including evenings and weekends

**What We Offer**

* Competitive salary of £25,000 per year
* Benefits package
* Opportunity to work for a growing company

**How to Apply**

If you are a motivated and customer-focused individual with excellent communication skills, please submit your application.