Partner Implementation Consultant

2 weeks ago

London, Greater London, United Kingdom YouLend Full time

About YouLend

YouLend is a leading global embedded financing platform, partnering with top e-commerce sites, tech companies, and payment services providers. Our software platform and APIs enable partners to offer flexible financing products, tailored to their branding, to their merchant base. With AI-driven credit risk assessment solutions, more merchants and SMEs can access fast, flexible, and affordable funding. We operate in 9+ geographies across the UK, EU, and the US.

The Role

We are seeking a technically-minded individual to join our team as a Partner Implementation Consultant. This role involves working with internal and external stakeholders to deliver market-leading solutions for YouLend's existing and future strategic partners. You will collaborate with our Commercial, Product, and Operations teams to ensure seamless partner deliveries, while enhancing merchant experience and revenue generation.

Key Responsibilities

  • Reduce project delivery times by supporting partners and internal teams with all aspects of their deliverables.
  • Oversee the implementation of new and existing partner deliveries, including API integrations and off-the-shelf solutions.
  • Provide best practice delivery advice for our partners.
  • Present collateral, detailing integration options, and articulating different technical integrations and merchant journeys to potential, new, and existing partners.
  • Work with partners to solve technical challenges in current processes, including answering technical questions raised by partners.
  • Ensure all stakeholders are aware of their responsibilities and aligned on required timelines for each delivery.
  • Support YouLend teams when scoping or encouraging further implementation work.
  • Identify areas for improvement in existing technologies and processes, and design and implement improvements.

Requirements

  • Experience working in a partner or client-facing role.
  • Proven experience successfully delivering software and/or SaaS integrations or launching new products and features that improve customer outcomes.
  • Possess a strong technical understanding and experience working with software engineers.
  • The ability to interact with technical and non-technical stakeholders.
  • Strong written and verbal communication skills.
  • Strong problem-solving skills and an ability to think outside the box.
  • A low ego, team player mentality, and a strong bias to action.
  • A creative and empathetic approach to collaborating cross-functionally and solving partner problems.

Benefits

YouLend offers a comprehensive benefits package, including stock options, private medical insurance, EAP, enhanced maternity and paternity leave, and a modern office space in Central London. We champion diversity and embrace equal opportunity employment practices, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.

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