Partner Implementation Consultant
3 weeks ago
YouLend is a leading global embedded financing platform, partnering with top e-commerce sites, tech companies, and payment services providers. Our software platform and APIs enable partners to offer flexible financing products, tailored to their branding, to their merchant base. With AI-driven credit risk assessment solutions, more merchants and SMEs can access fast, flexible, and affordable funding. We operate in 9+ geographies across the UK, EU, and the US.
The RoleWe're seeking a technically-minded Partner Implementation Consultant to join our team. As a key member of our implementation team, you'll work closely with internal and external stakeholders to deliver market-leading solutions for our existing and future strategic partners. Your expertise will ensure seamless partner deliveries, while enhancing merchant experience and revenue generation.
Key Responsibilities- Reduce project delivery times by supporting partners and internal teams with all aspects of their deliverables
- Oversee the implementation of new and existing partner deliveries, including API integrations and off-the-shelf solutions
- Provide best practice delivery advice for our partners
- Present collateral, detailing integration options, and articulating technical integrations and merchant journeys to potential, new, and existing partners
- Work with partners to solve technical challenges in current processes, including answering technical questions raised by partners
- Ensure all stakeholders are aware of their responsibilities and aligned on required timelines
- Support YouLend teams when scoping or encouraging further implementation work
- Identify areas for improvement in existing technologies and processes, and design and implement improvements
- Experience working in a partner or client-facing role
- Proven experience successfully delivering software and/or SaaS integrations or launching new products and features that improve customer outcomes
- Strong technical understanding and experience working with software engineers
- Ability to interact with technical and non-technical stakeholders
- Strong written and verbal communication skills
- Strong problem-solving skills and ability to think outside the box
- Low ego, team player mentality, and strong bias to action
- Creative and empathetic approach to collaborating cross-functionally and solving partner problems
- Award-Winning Workplace: YouLend has been recognised as one of the 'Best Places to Work 2024' by the Sunday Times for being a supportive, diverse, and rewarding workplace.
- Award-Winning Fintech: YouLend has been recognised as a 'Top 250 Fintech Worldwide' company by CNBC.
We offer a comprehensive benefits package, including stock options, private medical insurance, EAP, enhanced maternity and paternity leave, and more.
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