Digital Product Development Lead
1 day ago
At the forefront of innovation, esure Group is embarking on a transformative journey to become a world-class digital insurer. As a Digital Product Owner, you will play a pivotal role in driving this vision forward by developing our cutting-edge chatbot and chat capability.
About the RoleWe are seeking an experienced product owner to join our agile team on a permanent basis. The successful candidate will be instrumental in maximising the value of our new and existing products that support esure's strategy, customers, and colleagues for now and in the future.
- Key Responsibilities:
- Lead on shaping our approach to chatbot development and optimisation
- Collaborate with the wider business on user research and customer testing to bring the voice of the customer into your squad
- Have ownership of the full product lifecycle including optimising and retiring solutions
- Manage the Product Backlog. Build, prioritise and communicate initiatives, epics, user stories & acceptance criteria
- Communicate, challenge and own the product vision and convey this to delivery teams
- Continuously review our business needs, refine priorities, deliverables, and seek out opportunities and risks
- Ensure all initiatives have a clear cost-benefit case supporting any build/investment
- Set Objectives & Key Results (OKRs) for the product to measure alignment and delivery of strategic goals
- Support Business Change & Readiness activity to ensure value optimisation
Salary and Benefits
The salary for this position is £60,000 - £80,000 per annum, depending on experience, plus benefits including a competitive bonus scheme, discounts on insurance products, 25 days annual leave, and flexible working options.
RequirementsTo be successful in this role, you will need to possess:
- Experience with building and optimising chatbot experiences
- A passion for improving value from Products and putting the customer at the heart of all product design/delivery
- An experienced Product Owner who has led the end-to-end product delivery lifecycle
- Experience working on large Agile projects and an understanding of Scrum and DevOps
- Proficient at generating high-quality documentation including user stories, use cases and flow diagrams
- The ability to confidently challenge but to also engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
Becoming Part of Our Team
We offer a dynamic work environment, where you can grow your career with us. Whatever your goals, we'll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources. Join our communities to connect, learn, and share with like-minded colleagues across the business – for work and play. We're committed to providing more flexibility for you, whether it's part-time, job sharing, or compressed hours.
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