Digital Product Owner
4 weeks ago
We're seeking a talented Digital Product Owner to join our team and lead the development of our chatbot and chat capability. As a key member of our Agile team, you'll play a crucial role in shaping the vision for our chatbot and customer support.
Key Responsibilities:
- Lead product discovery and collaborate with the wider business on user research and customer testing
- Have ownership of the full product lifecycle, including optimising and retiring solutions
- Continuously review business needs, refine priorities, deliverables, and seek out opportunities and risks
- Experience with building and optimising chatbot experiences
- Experience working on large Agile projects and an understanding of Scrum and DevOps
What We Offer:
- A competitive salary that recognises your skills and potential
- A bonus scheme that celebrates your contribution to esure's success
- Discounts on our insurance products, for you and your family
- 25 days annual leave, plus 8 flex days to be taken as and when suits you
- Benefits just for you: our hub - My Benefits Box - is loaded with perks to choose from
- Grow your career with us: whatever your goals, we'll support you with hands-on training, mentoring, and expert partner resources
About Us:
We're a proud supporter of the ABI's Make Flexible Work campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
We offer lots of support, so you feel like the best version of yourself - like specialist advice through our employee assistance programme, wellbeing classes, and learning sessions on topics like menopause.
We encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle.
Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award.
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