Business Analyst for AI-Powered Projects
3 days ago
We're seeking an experienced Business Analyst to join our team at ServisBOT Inc., a pioneering company in AI-driven solutions.
**Job Overview:**
The Business Analyst will play a key role in shaping and delivering customer solutions using our conversational AI products.
**Responsibilities:**
- Work closely with Customers, Bot Architects, and technical teams to define project requirements for conversational AI applications.
- Conduct thorough requirements analysis to understand and document user needs, preferences, and pain points.
- Develop solutions using our low-code platform.
- Keep up with AI trends to stay competitive.
- Facilitate communication between stakeholders and internal teams.
- Design conversational end-user interfaces and agent experiences.
- Analyze data to monitor usage patterns and provide insights.
- Deliver reports on project status, risks, and outcomes.
- Maintain strong relationships with project stakeholders.
**Requirements:**
- Bachelor's degree in Business, Computer Science, Data Science, or a related field OR BCS Business Analysis Certification.
- Proven experience as a Business Analyst with expertise in Chatbots, AI, machine learning, or related technologies.
- Experience with agile project management methodologies.
- Understanding of user experience design and user research techniques.
- Passion for staying updated on AI technology trends and advancements.
- Familiarity with basic coding principles.
**What We Offer:**
- Opportunity for professional growth and development working with AI technologies.
- Exposure to Financial Services.
- Flexible working hours and remote work options.
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