AI-Driven Business Solution Consultant

1 week ago


Manchester, United Kingdom ServisBOT Inc. Full time
Conversational AI Solutions at ServisBOT Inc.

We are committed to pushing the boundaries of automation and making every interaction intuitive, efficient, and profoundly effective. As a Conversational AI Junior Business Analyst, you will be part of a dynamic team shaping the future of customer solutions.

Responsibilities

Key responsibilities include:

  • Collaborating with business analysts, customers, bot architects, and technical teams to define and refine project requirements for conversational AI applications.
  • Conducting thorough requirements analysis to understand and document user needs, preferences, and pain points.
  • Playing a key role in testing and QA aspects of bot development.
  • Translating business requirements into solutions using our low-code platform.
  • Staying up-to-date with AI trends such as generative AI to keep solutions relevant and competitive.
  • Facilitating communication between stakeholders and internal teams to ensure alignment, understanding, and delivery of project goals.
  • Designing conversational end-user interfaces and agent experiences that are intuitive and engaging.
  • Analyzing data to monitor usage patterns and provide insights for continuous improvement.
  • Preparing and delivering reports on project status, risks, and outcomes to senior management and other stakeholders.

Skills and Qualifications:

  • Bachelor's degree in a Business, Computer Science, Data Science, or a related field.
  • Exposure to Chatbots, AI, machine learning, or any related technologies.
  • Exposure to agile project management methodologies.
  • Passion for staying updated on AI technology trends and advancements.
  • Awareness of AI and natural language processing.
  • Prior experience in a startup or tech-focused company or industry experience in Banking, Finance, or Insurance.

Estimated Salary: £42,000 - £52,000 per annum (dependent on location and experience)

We Offer:

  • Training and BCS Business Analyst Certification.
  • Opportunity for professional growth and development.
  • Flexible working hours and remote work options.

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