AI-Driven Business Solution Consultant
1 week ago
We are committed to pushing the boundaries of automation and making every interaction intuitive, efficient, and profoundly effective. As a Conversational AI Junior Business Analyst, you will be part of a dynamic team shaping the future of customer solutions.
ResponsibilitiesKey responsibilities include:
- Collaborating with business analysts, customers, bot architects, and technical teams to define and refine project requirements for conversational AI applications.
- Conducting thorough requirements analysis to understand and document user needs, preferences, and pain points.
- Playing a key role in testing and QA aspects of bot development.
- Translating business requirements into solutions using our low-code platform.
- Staying up-to-date with AI trends such as generative AI to keep solutions relevant and competitive.
- Facilitating communication between stakeholders and internal teams to ensure alignment, understanding, and delivery of project goals.
- Designing conversational end-user interfaces and agent experiences that are intuitive and engaging.
- Analyzing data to monitor usage patterns and provide insights for continuous improvement.
- Preparing and delivering reports on project status, risks, and outcomes to senior management and other stakeholders.
Skills and Qualifications:
- Bachelor's degree in a Business, Computer Science, Data Science, or a related field.
- Exposure to Chatbots, AI, machine learning, or any related technologies.
- Exposure to agile project management methodologies.
- Passion for staying updated on AI technology trends and advancements.
- Awareness of AI and natural language processing.
- Prior experience in a startup or tech-focused company or industry experience in Banking, Finance, or Insurance.
Estimated Salary: £42,000 - £52,000 per annum (dependent on location and experience)
We Offer:
- Training and BCS Business Analyst Certification.
- Opportunity for professional growth and development.
- Flexible working hours and remote work options.
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