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PCN Care Coordinator
2 months ago
Mid Norfolk Primary Care Network (PCN) is seeking a skilled Care Co-ordinator to join their team, supporting six GP practices and linked care homes across the Dereham area. This role can be considered on a full and part-time basis.
Main Responsibilities- Act as a central point of contact to ensure appropriate support is available.
- Plan and organise work using own initiative, whilst being able to work as a valuable team member.
- Make referrals to relevant service providers.
- Coordinate meetings, having proactively prepared any actions prior to the meeting and ensure all relevant clinical and non-clinical staff are present.
- Promote and facilitate integration within the GP and community teams.
- Provide and receive sensitive information about difficult or complex matters, always respecting confidentiality.
- Create detailed and clear minutes from the meetings and forward to all relevant parties with actions highlighted to individuals.
- Offer appropriate support and guidance to patients and families/carers, where required.
- Receive, record, and collate information and maintain accurate electronic records of patient care and planned service provision, including hospital admission and discharge information.
- Signpost service users and carers to relevant services.
- Contribute to quality audits.
If you are a skilled PCN care co-ordinator with excellent person-centred planning experience and strong local knowledge for accessing key support, we would love to hear from you.
The ideal applicant will have the following skills, experience and qualifications:
- Excellent working knowledge of Microsoft Office Packages.
- Experience of dealing with sensitive/confidential information.
- Proven administrative experience.
- Understanding of Clinical Governance.
Desirable skills include experience of working in a healthcare setting, office procedures within an administration role, working knowledge of the management of databases, experience of working within multidisciplinary teams, and knowledge and understanding of relevant health and social care legislation and initiatives.