Customer Service Team Lead

4 weeks ago


Oxford, Oxfordshire, United Kingdom Zachary Daniels Recruitment Full time
Assistant Manager Responsibilities
The successful Assistant Manager will be responsible for the following key areas:

Team Management:
  • Motivate the team to achieve targets and build relationships
  • Set clear goals and objectives for the team
  • Coaching and developing team members to improve performance

Customer Service:
  • Provide exceptional customer service
  • Identify and respond to customer needs
  • Improve customer satisfaction ratings

Commercial Awareness:
  • Manage the store's business, including budgeting and cost control
  • Analyze sales reports and visual merchandising
  • Identify new customers through various channels


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