Customer Focused Services Lead

23 hours ago


Oxford, Oxfordshire, United Kingdom Erin Associates Full time
Job Description

A Customer Focused Services Lead is required to join Erin Associates' team. The successful candidate will be responsible for managing and enhancing existing services to meet customer needs, as well as developing new ones to expand the customer base.

This role is perfect for someone with strong product management skills and a passion for customer service. As a Customer Focused Services Lead, you will have the opportunity to shape and deliver customer-focused services roadmaps while collaborating with cross-functional teams to drive business growth.

We offer a competitive salary of £45,000 - £52,750 per annum, dependent on experience, as well as a bonus scheme with opportunities for growth and recognition. Flexible working hours are also available, including a 35-hour work week with remote work options.



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