Customer Service Representative

6 days ago


Oxford, Oxfordshire, United Kingdom Eden Brown Full time

We are seeking a highly organized and detail-focused Customer Service Representative to join our team at Eden Brown in Oxford. This is a temporary role, offering an exciting opportunity to work with a range of services including HMO Licensing, Building Control, Planning, Housing, Land Charges, Taxi Licensing, Street Naming and Numbering, and Right to Buy.

Job Description

This entry-level position involves processing high volumes of customer applications using complex information systems and responding to a high volume of emails. You will be responsible for taking customer calls and payments, as well as reading and interpreting drawings, plans, and maps. Strong communication skills and the ability to work in a fast-paced environment are essential.

The salary for this role is £29 per hour, paid on an umbrella basis. As you develop your skills, you will have the opportunity to shape the service we provide to residents and users.

Benefits include the chance to work with a diverse range of services and develop your skills in a dynamic and rapidly changing environment.



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