Operational Resilience Specialist

4 weeks ago


Manchester, United Kingdom AJ Bell Full time

Operational Resilience Role Overview

The Operational Resilience team at AJ Bell is responsible for ensuring the organization's business services are resilient and can withstand disruptions. As an Operational Resilience Analyst, you will play a critical role in delivering the Operational Resilience objectives, working closely with colleagues across the business to understand our services, their underlying processes, and dependencies.

Key Responsibilities

  • Collaborate with Business Service Owners and stakeholders to establish and maintain effective relationships, ensuring that our business services are accurately recorded and up-to-date.
  • Initiate regular sessions with business SMEs to review and update our services, policies, procedures, and resilience plans.
  • Participate in business service reviews with Heads of Department, documenting discussions and ensuring that our services are resilient and compliant with regulatory expectations.
  • Conduct lessons learned analysis following scenario testing, influencing stakeholders at all levels to implement improvements.
  • Develop and deliver resilience tests, including desktop exercises, data analysis, communication testing, and simulation exercises, to ensure our services are resilient.
  • Assist in the delivery of lessons learned exercises following operational disruption, documenting findings and recommendations.
  • Produce accurate MI and reporting for a senior-level audience, highlighting vulnerabilities and opportunities for improvement.

Requirements

  • At least three years' experience in Financial Services, or strong experience working on a project, leading a small team, or experience within a risk, compliance, or oversight role.
  • Ability to review and interpret complex processes, articulating them clearly to stakeholders.
  • Excellent communication and influencing skills, able to work with stakeholders across the business.
  • Self-motivated and proactive, with the ability to manage own time effectively.
  • Strong analytical and problem-solving skills, with experience of data analysis.
  • Previous experience of stakeholder management and effective influencing skills.

What We Offer

  • Competitive salary
  • 25 days holiday increasing up to 31 days with service, plus bank holidays
  • Holiday buy/sell scheme
  • Hybrid working policy
  • Casual dress code
  • Discretionary bi-annual bonus
  • Contributory pension scheme
  • Buy as you earn share scheme
  • Free shares scheme
  • Free social events and more

Opportunities for Growth and Development

AJ Bell offers a range of opportunities for growth and development, including induction training and our study support scheme, part of our benefits package.



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