Operational Resilience Specialist

4 weeks ago


Manchester, United Kingdom Vermelo RPO Full time

About Us

Vermelo RPO is a leading motor insurance group, renowned for staff reward and recognition, looking to add to our Operational Resilience Team at the Atlanta Group, part of the Markerstudy Group.

Role Summary

In this role, you will support the Operational Resilience Manager in developing and embedding the operational resilience operating model across the Markerstudy Distribution business units and working with divisions to ensure maturity.

You will also support the Director of Operational Resilience and Operational Resilience Manager in ensuring the operating model is developed and run in accordance with group policies and procedures, market convention, relevant regulation, and Markerstudy's risk appetite.

Duties

  1. Supporting the development and maintenance of the Group level Operational Resilience Framework, standards, controls and policies and the templates/documentation & tools underpinning these to ensure adherence to regulatory policy using OR Tooling as required.
  2. Responsible for supporting the promotion and maintenance of Operational Resilience awareness & training documentation & requirements across the organisation including the oversight and assurance of the Operational Resilience managed service, as needed by the divisions across Atalanta.
  3. Organising the production of Group regulatory artefacts, ensuring they are analysed, reviewed, and taken through appropriate governance in required timelines.
  4. Supporting the definition and collation of management information on the status of Operational Resilience capabilities across the Group, to provide oversight to the Operational Resilience Steering Committee, Risk Committee and Board on regulatory adherence.
  5. Leading on the management and oversight of the group wide mass notification cascade tool including data management, user access, oversight of cascade notifications, management of training tools and materials conducting awareness training as necessary.
  6. Responsible for ensuring Treating Customers Fairly (TCF) principles are met with regards to operational resiliency activities.


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