Customer Service Coordinator
3 weeks ago
The Customer Service Coordinator role at Just Group offers a unique opportunity to provide exceptional customer service and administrative support to our valued customers, partners, and external parties. As an Administrator within our Retail division on a 12-month fixed-term basis, you will be responsible for delivering prompt and efficient responses to customer enquiries, whether by inbound or outbound calls, emails, or post.
To excel in this role, you will require previous experience in customer service or administration, with a strong emphasis on delivering excellent customer service. You will also need to be educated to GCSE level or equivalent, with a focus on English and Maths (grade C or above). Additionally, you should have experience using Microsoft Office applications and possess excellent verbal and written communication skills.
As a Customer Service Coordinator, your primary responsibility will be to provide exceptional customer service and administrative support to our valued customers, partners, and external parties. This will involve efficiently and accurately processing administrative tasks in compliance with company standards and procedures. You will also be responsible for taking ownership and responsibility for resolving customer concerns and providing excellent customer service to both internal and external customers at all times.
In addition to your salary of £25,000 - £30,000 per annum, you will receive comprehensive training and support from your Team Leader. You will also have access to a flexible hybrid working policy, meaning that you will spend 50% of your time in the office, and we'll provide all the necessary IT equipment to work from home.
If you have administration skills and a commitment to providing outstanding customer service, this is the perfect opportunity for you. Please note that this is a 12-month fixed-term contract, but there are opportunities to progress within your career both in-role and within the company.
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Customer Service Coordinator
4 weeks ago
Reigate, Surrey, United Kingdom Just Group Full timeJob Overview:We are seeking a highly organized and detail-oriented individual to join our team as an Administrator on a 12-month fixed-term contract. As an Administrator, you will provide exceptional customer service and administrative support to our valued customers, partners, and external parties.Key Responsibilities: Efficiently process administrative...
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Customer Service Coordinator
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