Customer Service Expert

7 days ago


Reigate, Surrey, United Kingdom FATFACE Full time
About the Role

The Customer Service Expert will provide exceptional service at all times, using their knowledge to help customers find the best products suited to them across in-store and multi-channel sales.

This includes greeting and thanking customers, efficiently processing sales, orders, and refunds, as well as maintaining high standards of housekeeping and tidiness. The ideal candidate will be able to work productively in a high-pressure environment, taking initiative and working independently when needed.

A key aspect of this role is supporting floor moves, sale set-ups, and launches, ensuring seamless execution of company activities and promotions. Our ideal candidate will have excellent interpersonal and communication skills, a positive attitude, and great time management abilities.



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