Customer Service Coordinator

3 days ago


Reigate, Surrey, United Kingdom Just Group Full time
Job Description

This role is a fantastic opportunity for an individual with excellent customer service skills and administration experience to join our team at Just Group. As an Administrator, you will provide exceptional support to our valued customers, partners, and external parties.

Key Responsibilities:
  • Efficiently process administrative tasks in compliance with company standards and procedures.
  • Deliver prompt and efficient responses to customer enquiries via various communication channels.
  • Take ownership of resolving customer concerns and issues.
  • Organise and plan work effectively to achieve team and personal objectives.
Required Skills and Qualifications:
  • Prior experience in customer service or administration, with a strong emphasis on delivering excellent customer service.
  • Educated to GCSE level or equivalent, with a focus on English and Maths (grade C or above).
  • Proficient in using Microsoft Office applications, including Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Good organisational and planning abilities.
Estimated Salary:

£30,000 - £35,000 per annum, depending on experience.

Company Benefits:
  • A competitive salary with sales performance-related bonus.
  • Pension scheme and life assurance.
  • 25 days annual leave plus an additional day for your birthday.
  • Private medical cover and income protection.
  • Opportunity to progress within your career.


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