Customer Service Liaison
4 weeks ago
As a Customer Service Liaison at Euro London Appointments, you will play a pivotal role in supporting and enhancing customer relationships. Your responsibilities will include providing top-tier customer support to B2B clients, resolving issues promptly and efficiently. You will also be responsible for fostering strong relationships with customers, helping them maximize the value of their services. Additionally, you will conduct training sessions for customers to ensure they are fully utilizing their products.
Key responsibilities include:
1. Providing exceptional customer support and resolving issues in a timely manner.
2. Building and maintaining strong relationships with customers to ensure their success.
3. Conducting training sessions to ensure customers are utilizing their products effectively.
Requirements:
- Fluent in German or French.
- Proven experience in customer support or customer success, preferably in the tech or SaaS industry.
- Quick-thinking, proactive problem solver with a passion for helping customers succeed.
- Ability to work independently and collaboratively in a hybrid environment.
If you are a motivated and intelligent individual with a passion for customer service and success, we encourage you to apply for this exciting opportunity.
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