Customer Service Liaison

4 weeks ago


London, Greater London, United Kingdom Fortus Recruitment Group Full time £27,000 - £33,000
Job Title: Customer Service Liaison

Job Summary:
We are seeking an experienced Customer Service Liaison to join our planned maintenance team. The successful candidate will be responsible for managing resident complaints and ensuring they are dealt with in a prompt and effective manner.

Key Responsibilities:
• Manage and resolve resident complaints in a timely and professional manner
• Support the help-desk with emails from sub-contractors and clients on a daily basis
• Carry out condition and customer satisfaction surveys

Requirements:
• Experience working as a Resident Liaison Officer
• Strong communication skills over the phone and face-to-face
• Good IT skills

About Us:
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.

Why Choose Us:
We offer a great opportunity to join a growing business on a permanent basis.

How to Apply:
If you are a motivated and experienced Customer Service Liaison looking for a new challenge, please submit your application.

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