Customer Service Liaison
4 weeks ago
Customer Service Liaison
We are seeking a highly organised and enthusiastic individual to join our team as a Customer Service Liaison. This role involves handling customer enquiries, sourcing products, and preparing quotes.
Key Responsibilities:
- Manage sales orders, ensuring timely delivery and high customer satisfaction.
- Liaise with suppliers and attend trade events to stay informed on industry trends.
- Handle customer complaints and resolve issues efficiently.
Requirements:
- Experience in customer service or sales, with strong communication and negotiation skills.
- Excellent attention to detail, with the ability to handle multiple responsibilities and meet deadlines.
- Proficiency in IT systems and the ability to work independently and as part of a team.
About Us:
Phee Farrer Jones is a vibrant and innovative branded merchandise company, focused on providing high-quality, sustainable products to prestigious global clients. We are committed to building strong customer relationships and are seeking a motivated individual to join our team.
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