First Point of Contact Representative

6 days ago


Leeds, Leeds, United Kingdom BigChange Full time

About the Job

We are seeking a highly motivated and enthusiastic individual to join our Customer Support Team as a First Point of Contact Representative.

The ideal candidate will possess excellent communication skills, a strong desire to serve customers, and a willingness to learn and grow with the company.

Key Responsibilities

  • Provide outstanding customer support through various communication channels.
  • Collaborate with colleagues to achieve team goals and objectives.

What We Offer

  • Competitive Salary: £24,000 - £30,000 per annum
  • AnNUAL LEAVE: 27 days (Rising to 30 days with service) plus 8 bank holidays.
  • Bonus Scheme: To be discussed during interview process.

Our Company Culture

BigChange values diversity and promotes an inclusive work environment where everyone feels valued and respected.



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