Customer Service Associate
3 weeks ago
Job Description
We are looking for a Customer Service Associate to join our team at Elizabeth School of London. This is an exciting opportunity for someone who enjoys working in a dynamic environment and is passionate about delivering exceptional customer service.
About the Role
In this role, you will be the first point of contact for students, staff, and visitors, providing a warm welcome and seamless support. You will be responsible for answering phone calls, directing visitors, and handling administrative tasks such as filing and mail delivery.
Key Responsibilities
- Answer and direct phone calls to the correct department or staff member
- Greet students and staff warmly and offer immediate assistance
- Maintain and organize the reception area to ensure a welcoming environment
- Handle administrative tasks including filing, mail delivery, and office supplies
- Sign in visitors and provide them with visitor badges
- Set up meeting facilities and arrange for catering services
- Provide general support, answering questions about our programs, services, and office hours
- Interact with various departments, including IT, for technical assistance
- Schedule appointments and meetings
- Maintain front door security and report any suspicious activity
- Represent our Institution with a positive attitude and professional appearance
Why Join Us?
- Be part of a dynamic and supportive team
- Opportunity to grow and develop your skills
- A positive work environment where your contributions are valued
Salary
£12 per hour
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