Customer Service Manager
5 days ago
As a key member of the ZenAuto team, you will play a vital role in delivering exceptional customer service and ensuring our customers have an outstanding experience with us. With a strong focus on personal development and career progression, this exciting opportunity is perfect for those who are passionate about providing top-notch support.
About the RoleThis dynamic position requires someone who is able to effectively communicate with customers via phone and email, responding to queries and delivering high-quality responses within set SLAs. As the first point of contact for retail consumer queries, you will be responsible for managing both customer support and associated administrative tasks.
- Customer Support: Provide outstanding customer service via phone and email, responding to queries and delivering high-quality responses within set SLAs.
- Case Management: Log customer queries as cases and follow-up on associated tasks through to conclusion.
- Query Resolution: Address a wide range of queries including order updates, MOT/service, fine queries, and more.
- Administrative Support: Assist with administrative tasks such as uninsured vehicle management, cherished plate requests, and overseas travel queries.
A Competitive Salary Package: Our competitive salary package includes a base salary of £24,341 per annum, along with additional benefits such as company bonus, agile working, AA Breakdown cover, Private Medical, Life Insurance & Critical illness, 6.25% employer pension contribution, and On-site GP & Masseuse.
We are committed to supporting your professional growth and development, offering excellent opportunities for personal development and career progression.
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Customer Service Manager
4 weeks ago
Leeds, Leeds, United Kingdom AWM Full timeJob Overview:A Customer Service Manager is required to provide exceptional support to commercial and domestic customers in West Yorkshire. The successful candidate will be responsible for handling inbound calls, providing written and verbal quotations, and processing online orders.Key Responsibilities:* Managing customer inquiries and resolving issues...
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Customer Service Manager
4 days ago
Leeds, Leeds, United Kingdom OCU Full timeAre you a motivated leader with a passion for customer satisfaction? We are seeking a Customer Service Manager to oversee our Call Centre team in Leeds Seacroft.The ideal candidate will have excellent communication skills, the ability to multitask and prioritise, and a proven track record of leading and motivating teams.This is an exciting opportunity to...
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Customer Service Manager
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Customer Service and Facilities Manager
3 days ago
Leeds, Leeds, United Kingdom Pareto FM Full timePareto FM Career Advancement OpportunityWe are seeking a highly skilled Customer Service and Facilities Manager to join our team in Leeds City Centre. This role involves providing exceptional customer service, managing front-of-house operations, and leading day-to-day activities.Main Responsibilities:Act as the liaison between tenants and building...
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Customer Service Director
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Operations Manager
4 weeks ago
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Customer Service Delivery Manager
5 days ago
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Customer Service Director
4 weeks ago
Leeds, Leeds, United Kingdom Woodlands Home & Garden Group Full timeWoodlands Home & Garden Group is seeking a highly skilled Customer Service Director to join our team. In this role, you will oversee sales and customer service channels, ensuring that phone sales, customer service levels, and key performance indicators (KPIs) are met and exceeded.The ideal candidate will have proven experience in managing sales and customer...
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Customer Service Manager
4 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timeJob OverviewThe University of Leeds is a top 75 university in the world, with a global community of students and staff from diverse backgrounds. We are seeking a Customer Service Manager to join our Library team, responsible for delivering high-quality customer-focused services.Key ResponsibilitiesManage library operations, ensuring smooth delivery of...
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Customer Service Specialist
5 days ago
Leeds, Leeds, United Kingdom Leeds Bread Co-op Full timeJoin Our Team as a Customer Service SpecialistWe are looking for a skilled Customer Service Specialist to join our team at Leeds Bread Co-op. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and ensuring maximum performance levels in all areas of housing management services.Salary: £28,000 - £32,000 per...
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Customer Service Ambassador
3 weeks ago
Leeds, Leeds, United Kingdom Bill'S Restaurants Full timeAt Bills Restaurants, we're on the lookout for a skilled Customer Service Ambassador to join our team as an Assistant Manager.This is an exciting opportunity to lead by example, providing exceptional customer experiences and setting the tone for our guests' visits.You'll be responsible for managing small groups and large parties, ensuring every guest feels...
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Customer Service and Sales Excellence Manager
4 weeks ago
Leeds, Leeds, United Kingdom Tessenderlo Group Full timeAbout the Role: We are seeking a Customer Service and Sales Excellence Manager to join our team in Leeds. In this role, you will be responsible for delivering exceptional customer service and driving sales growth through effective sales strategies and techniques.You will work closely with our sales team to identify areas for improvement and implement changes...
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Customer Service Associate
3 weeks ago
Leeds, Leeds, United Kingdom Adecco UK Limited Full timeWe are seeking an experienced Customer Service Associate to support our Client's Customer Service Operations team in the management of stocks and shares investments. The successful candidate will play a vital role in supporting customers manage their investment portfolios, pension investments, and savings accounts.The ideal candidate will have excellent...
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Customer Service Associate
2 months ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Customer Service Associate at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Leeds, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Customer Service Director
4 weeks ago
Leeds, Leeds, United Kingdom HARRON HOMES LIMITED Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Service Director to join our team at HARRON HOMES LIMITED. This is an exciting opportunity for a professional with a passion for delivering exceptional customer service.About the RoleThis role involves managing the Customer Service Department, including employee management, departmental...
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Customer Service Representative
5 days ago
Leeds, Leeds, United Kingdom Brighterkind Full timeAbout the RoleBrighterkind is recruiting a Customer Service Representative to provide administrative support and ensure that our home runs smoothly. As a Receptionist, you will be responsible for managing the staff diary, co-ordinating document filing, and supporting the Management Team with various administrative duties.The ideal candidate will have...
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Customer Service Representative
5 days ago
Leeds, Leeds, United Kingdom OCU Full timeJob Description:We are seeking a highly skilled Customer Service Representative to join our team in Leeds Seacroft.The successful candidate will be responsible for acting as the liaison between our company and our current and potential customers, providing exceptional service and support through various communication channels.Key Responsibilities:Respond to...
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Customer Service Representative
2 months ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Leeds, UK.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate product and service information.Resolve customer issues efficiently and escalate when necessary.Process customer...
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Customer Service Specialist
3 months ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Leeds, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product selection, provide...
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Customer Service Advisor
1 week ago
Leeds, Leeds, United Kingdom Iwoca Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional support to our customers, answering their queries, and helping them navigate our services.As a key member of our team, you will work closely with our Sales, Account...