Customer Service Manager

1 month ago


Leeds, Leeds, United Kingdom AWM Full time
Job Overview:
A Customer Service Manager is required to provide exceptional support to commercial and domestic customers in West Yorkshire. The successful candidate will be responsible for handling inbound calls, providing written and verbal quotations, and processing online orders.

Key Responsibilities:
* Managing customer inquiries and resolving issues efficiently
* Providing quotes and processing online orders
* Collaborating with the Traffic Planners & Operations Team for seamless service delivery
* Developing effective communication skills to work independently and as part of a team

Requirements:
* Strong telephone manner and excellent communication skills
* Ability to work under pressure and prioritize tasks effectively
* Self-motivated and enthusiastic individual with a passion for delivering excellent customer service

Salary:
£25,000 - £28,000 per annum

About AWM:
AWM is a leading waste management company based in West Yorkshire, offering integrated collection and recycling services to businesses and local authorities.

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