Customer and Data Support Leader

7 days ago


Pontefract, Wakefield, United Kingdom ERIKS Group Full time
About the Role

We are seeking a highly skilled Customer and Data Support Executive to join our team at ERIKS Group.

The successful candidate will play a key role in maintaining strong relationships with our customers and sales staff, driving the highest standards of Health & Safety and best practice across the site.

Key responsibilities include:

  • Leadership and management of the team on site
  • Complete ownership of the customer relationship
  • Driving the success of the site, including P&L and KPIs
  • Continuous Improvement initiatives relating to the stores and associated processes
  • People Management and Leadership
  • Problem solving
  • Customer focus
  • Communication
  • Effective ordering of stock items and planning for maintenance breaks

About Us

ERIKS Group is a leading Specialised Industrial Service Provider, committed to making industry work better. We offer a wide range of innovative and high-quality industrial service solutions, and we're looking for talented individuals to join our team.

As a Customer and Data Support Executive at ERIKS Group, you'll have the opportunity to work with some of the most recognised names in industry, delivering customer service excellence and driving business success.



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