Patient Support Liaison

2 months ago


Pontefract, Wakefield, United Kingdom Healthnet Homecare Full time

HealthNet Homecare is a leading provider of homecare services, dedicated to delivering high-quality support to patients in their own homes.

We are seeking a skilled Patient Support Advisor to join our team, providing professional services to our clients, patients, and healthcare providers.

The successful candidate will be responsible for:

  • Providing exceptional customer service to patients and healthcare providers, ensuring accurate information is taken, recorded, and passed on to relevant parties.
  • Booking medical deliveries and ensuring prescriptions are received in a timely manner, complying with patient confidentiality and data protection protocols.
  • Administering internal communication systems, including updating contact lists, ensuring email address groups are correct and updated, and distributing documents as required.
  • Maintaining documentation filing systems within the department, ensuring all records are accurate and up-to-date.

Requirements:

  • Previous experience in a contact centre role or similar environment.
  • Strong written and verbal communication skills, with the ability to construct professional written communications.
  • Experience in delivering strong customer service in a previous role, with a focus on resolving customer issues in a professional manner.

What we offer:

  • Competitive salary structure
  • 25 days holiday + bank holiday
  • Pension Scheme
  • Ongoing training and development
  • Professional registration fees paid
  • Employee Assistant Programme
  • Refer a friend scheme
  • Uniform provided
  • Kit bags for all Homecare Nurses
  • Eyecare Vouches
  • Perks and benefits via Perkbox
  • Long service awards

If you are a skilled and dedicated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Pontefract, Wakefield, United Kingdom Talstaff Ltd Full time

    About the RoleWe are currently recruiting for a Transport and Warehouse Liaison Specialist to support our client in South Elmsall. The successful candidate will be responsible for managing the requirements of the Transport and Warehouse departments, ensuring compliance and accuracy on RTW documents, and providing administrative support as needed.The ideal...


  • Pontefract, Wakefield, United Kingdom Talstaff Ltd Full time

    Talstaff Ltd is now seeking an experienced Onsite Operations Liaison to support the Transport and Warehouse operations at their client based in South Elmsall.This role offers a unique opportunity to work closely with the client and become an integral part of the team, ensuring seamless operations and delivering exceptional results.The Role:Liaise with the...


  • Pontefract, Wakefield, United Kingdom Pontefract Academies Trust Full time

    About UsThe Pontefract Academies Trust is a dynamic organization dedicated to providing high-quality education to children. Our mission is centered around fostering a supportive environment that empowers students to reach their full potential.Job SummaryWe are seeking an experienced Academic Liaison and Community Outreach Coordinator to join our team. This...

  • Medical Receptionist

    4 weeks ago


    Pontefract, Wakefield, United Kingdom St Thomas Road Surgery Full time

    **About St Thomas Road Surgery**We are a friendly and dynamic General Practice based in the heart of Featherstone, serving approximately 6400 patients. As a trusted healthcare provider, we strive to deliver exceptional patient care while fostering a positive and supportive work environment.**Job Summary**We are seeking a highly organized and communicative...

  • Support Assistant

    4 weeks ago


    Pontefract, Wakefield, United Kingdom Joule Hot Water Systems Ltd Full time

    Joule Hot Water Systems Ltd is seeking a Support Assistant (HR) to join our team. This part-time role will provide administrative support to the HR Department, ensuring the smooth operation of day-to-day activities.About the Position:This 20 hours per week position will involve various administrative tasks, including scanning, filing, updating electronic...

  • PMLD Support Worker

    3 weeks ago


    Pontefract, Wakefield, United Kingdom NextGen Teachers Full time

    Join NextGen Teachers in Pontefract as an Academic Support Administrator and become part of a dynamic team that makes a real difference in the lives of Special Needs Learners. With a competitive salary of £32,000 - £40,000 per annum, you will have the opportunity to work in a supportive environment with like-minded professionals.Your primary focus will be...


  • Pontefract, Wakefield, United Kingdom Joule Hot Water Systems Ltd Full time

    Job Title: HR Administrative Support OfficerJoule Hot Water Systems Ltd is seeking a highly organized and detail-oriented HR Administrative Support Officer to join our team. This part-time role will provide administrative support to the HR Department, ensuring the smooth operation of day-to-day activities.About the Role:This 20 hours per week position will...


  • Pontefract, Wakefield, United Kingdom Leader Recruitment Group Full time

    Job Title: Academic Support ProfessionalAbout the Role:We are seeking a highly skilled Behaviour Specialist to join our team in Pontefract, West Yorkshire. This role involves supporting young people aged 11-16 with significant SEMH needs and challenging behaviour.Salary:£20,000 - £25,000 per annumKey Responsibilities:Support students with SEMH needs,...


  • Pontefract, Wakefield, United Kingdom Leader Recruitment Group Full time

    About the Role:We are seeking a skilled Primary SEND Teaching Assistant to join our team in Pontefract, West Yorkshire. The successful candidate will support students with Autism Spectrum Condition (ASC) and Moderate Learning Difficulties (MLD) in both mainstream and specialist settings. Key Responsibilities:Support students with complex needs in Key Stage 1...


  • Pontefract, Wakefield, United Kingdom Leader Recruitment Group Full time

    Job Title: Primary SEND Teaching Assistant (ASC & MLD)Location: West YorkshireContract Type: Long TermWe are recruiting a Primary SEND Teaching Assistant to support students with Autism Spectrum Condition (ASC) and Moderate Learning Difficulties (MLD) in both mainstream and specialist settings. This role is ideal for individuals passionate about working with...


  • Pontefract, Wakefield, United Kingdom Career Teachers Full time

    We are seeking a compassionate and dedicated individual to support a child in Year 4 who is working at Year 3 levels. The child has been diagnosed with Autism Spectrum Disorder (ASD) and Dyspraxia.Job Responsibilities:Provide tailored support to the child during lessons and activities.Implement individualised education plans (IEPs) and adapt learning...

  • Support Teacher

    4 weeks ago


    Pontefract, Wakefield, United Kingdom Teaching vacancies Full time

    Job detailsJob roleTeaching assistantVisa sponsorshipVisas cannot be sponsored.Working patternPart time.Contract typePermanent.Full-time equivalent salaryGrade 4 SCP 5-6 (FTE £23,500-£23,893), term time only, 27.5 hours per week.SEN Teaching Assistant job summaryThe successful candidate: Will work collaboratively with the teacher to support pupils in...


  • Pontefract, Wakefield, United Kingdom Leader Recruitment Group Full time

    Job Title: Primary SEND Teaching AssistantLocation: Pontefract, West YorkshireContract Type: Long TermAbout the RoleWe are seeking a dedicated and compassionate Primary SEND Teaching Assistant to support students with Autism Spectrum Condition (ASC) and Moderate Learning Difficulties (MLD) in both mainstream and specialist settings in Pontefract.This is an...


  • Pontefract, Wakefield, United Kingdom Teaching vacancies Full time

    Job DetailsJob RoleSupporting the class teacher in delivering engaging lessonsVisa SponsorshipUnfortunately, visas cannot be sponsored for this position.Working PatternThis is a part-time role.Contract TypeThe contract type for this position is permanent.Full-Time Equivalent SalaryThe salary for this role ranges from £24,790 to £25,183 per annum, based on...


  • Pontefract, Wakefield, United Kingdom Austin Fraser Full time

    Job Title: Mental Health Teaching AssistantA competitive salary of £25,000 - £32,000 per annum is offered to successful candidates.Leader Education seeks dedicated and resilient mental health teaching assistants to support children aged 11-16 with profound/severe Social, Emotional, and Mental Health (SEMH) needs in a specialist school setting. This role...


  • Pontefract, Wakefield, United Kingdom Leader Recruitment Group Full time

    Job OverviewLeader Recruitment Group is recruiting Special Education Support Assistants to work in specialist SEND schools based in Pontefract.The successful candidate will have experience supporting children and young people with a range of Special Educational Needs and Disabilities (SEND), including Autism Spectrum Condition, Speech and Language...


  • Pontefract, Wakefield, United Kingdom NHS Full time

    Job SummaryThis is a full-time opportunity to work as an Advanced Nurse Practitioner within the NHS, providing primary and secondary care services in a GP surgery setting. The role involves working closely with the general practice team to deliver high-quality patient care.About the RoleProvide expert clinical decision-making and care for patients, including...

  • Nurse Unit Manager

    3 weeks ago


    Pontefract, Wakefield, United Kingdom Exemplar Health Care Full time

    Job Overview: Exemplar Health Care seeks an experienced Nurse Unit Manager to lead our care home team in providing exceptional patient care and driving operational excellence.Key Responsibilities:- Lead a team of nurses in delivering high-quality patient care, focusing on individualized support and personalized service.- Develop and implement effective care...


  • Pontefract, Wakefield, United Kingdom NHS Full time

    The NHS is seeking a highly skilled Meds Manager to join our team in Wakefield. As a key member of our primary care network, you will play a crucial role in optimising the quality of prescribing across our healthcare services.Key Responsibilities:Develop and manage medicines management plans, delivering patient services as per practice/PCN policy and...


  • Pontefract, Wakefield, United Kingdom Talstaff Ltd Full time

    About Talstaff Ltd.Talstaff Ltd. is a prominent organization based in South Elmsall, specializing in providing recruitment services to various industries, including Transport and Warehouse operations. Our company values are centered around delivering high-quality services, fostering strong relationships, and driving business growth.The Recruitment Consultant...